Verizon e mail offerings are pretty famous the various netizens however sadly, you can’t create a brand new account for your self as Verizon has retired its e mail provider. They now no longer provide verizon.internet e mail provider or even notified their customers emigrate their e mail addresses to AOL to preserve the use of it. So, the best information is you could nonetheless pass on together along with your Verizon e mail deal with when you have migrated it already. However, this doesn’t provide you with any warranty of now no longer dealing with any problems together along with your Verizon account. So many customers have complained approximately their Verizon e mail account now no longer operating properly; in case you also are dealing with a tough time with this e mail provider, don’t forget this troubleshooting manual and observe the stairs to restore the viable problems with Verizon e mail.
But before that,
Prerequisites
Check Your Internet
You need to be connected to a strong network in order to access your Verizon account without any difficulty. After realizing that Verizon’s email is not working, your first step should be to check the availability of the internet. If you are connected to the internet, but the issue is intact, move to the next point.
Check the Aol Server
Why AOL? Because Verizon email services have been migrated to AOL long back. Hence, there is no use of checking Verizon email server status and you won’t find it either. What you have to do is to head towards a server status detector site one like this- https://downdetector.co.uk/status/aol/ and check the status of the AOL email service. This way you can know if there is a problem with Verizon email today or if Verizon webmail is down or it is just you who is facing issues.
If it is doing fine, but Verizon’s email is still not working for you today, let’s move on to the solutions hoping things get better for you.
Ways to Deal with ‘verizon Email Not Working Issue’
Apply the steps one by one and see what fixes the issue with Verizon Email:
Step-1 Get Your Browser Optimized
The browser you are using to log in to your Verizon email account needs to be optimized from time to time. By optimization, it means that you need to clear the browsing history, cache and cookies oftentimes to not make it a junkyard. A browser full of junk can be the reason your Verizon mail account is not working. So, navigate to the History section and clear all your browsing data. After that, make another sign-in attempt and see if the situation improved.
Step-2 Temporarily Disable the Antivirus
An antivirus although is known to protect your device from viruses and other malicious threats, can interfere with the normal functioning of your device. So, this could be one reason for encountering troublesome situations with Verizon email. So, just to be sure that the antivirus or firewall is not the culprit, temporarily disable it and then see if things got better. If Verizon email service is still not working the usual way, you can even disable the add-ons you have installed.
Step-3 Enter the Correct Verizon Email Settings
Setting up a Verizon email account on Outlook is advantageous but only if you have used the right Verizon email settings otherwise you are going to encounter errors. These email server settings are required to send and receive Verizon emails via a third-party email client. So, if you are accessing Verizon mail through AOL, manually configure the servers and port numbers with supported Verizon mail info.
When inserting your account info, you need to use your full email address, including @verizon.net, and also ensure that the SSL encryption is enabled for incoming and outgoing mails.
| Protocol | Server Settings | Port Settings |
| POP 3 | Incoming mail server (POP3): pop.verizon.net | POP3-995-SSL |
| Outgoing mail server (SMTP): smtp.verizon.net | SMTP-465-SSL | |
| IMAP | Incoming mail server (IMAP): imap.aol.com | IMAP-993-SSL |
| Outgoing mail server (SMTP): smtp.verizon.net | SMTP-465-SSL |
Step-4 Recheck the Password Or Reset it
If you are sure of entering the right Verizon email password but still are not able to get through the login page, it means you need to reset the password as you have forgotten it or someone else has access to it.
Resetting the Verizon account password is the easiest way to get lost access back. So, to reset the password,
- Go to mail.aol.com as Verizon has been moved to AOL.
- Enter the Verizon username and click ‘Next’
- After that, click on ‘Forgot Password’ and follow the directions, and doing so will reset the password of your Verizon email account.
- Remember that you will need to enter your recovery information either an alternate email address or phone number to get the temporary password or verification code to log into your account.
