Amazon is a popular online platform that offers many collections of books, music, films, household appliances, electronics, toys, and many other items, for sales purposes. This is one of the largest online sales platforms and I don’t think so there will be someone without an Amazon account today.
If you have it and can not enter your Amazon account because of a problem related to the password, this guide will help you by recovering your Amazon account by resetting the password. So here is the option you have to reset your Amazon account password:
Method-1 Reset Amazon Password Using your Mobile Number or Email Address
To reset the Amazon account password:
1.Go to amazon.com
2.Click on the ‘Sign in’ button in the top-right corner.
3.Click on ‘Need Help?’
4.Then click on ‘Forgot your password?’
5.Next, enter your mobile number or email linked to your Amazon account and click on ‘Continue’.
6.Enter the OTP you have received on your email or mobile number and click on ‘Continue’. If you don’t receive the OTP, click on ‘Resend OTP’ to request it again.
7.Then you have to approve the password change request from your phone as well, check your phone for notification and click on the link that you have received.
8.Tap ‘Approve’ for the password change request on your phone.
9.After that you will be allowed to create a new password for your Amazon account;
So that’s how you can reset your Amazon account password using your mobile number and email address. But in case, you no longer have access to this information, go for the next method.
Method-2 Reset Amazon Password Without Using your Mobile Number or Email Address
To reset the Amazon account password:
1.Go to amazon.com
2.Click on the ‘Sign in’ button in the top-right corner.
3.Click on ‘Need Help?’
4.Then click on ‘Forgot your password?’
5.Next, you will be asked to enter your mobile number or email address that is linked to your Amazon account, but if you don’t have access to any of the information, you simply have to click on the ‘Customer Service’ link given just below the ‘Continue’ option to get help to restore access to your account.
6.On the next page, select the issue ‘My password isn’t working’ from the drop-down menu, and you will get some information. At the bottom of the page, you will also get the contacts numbers to connect with the Amazon Customer Service team that you can use as per the country you belong to:
- U.S. and Canada- 1-800-388-5512
- International- 1-206-577-1364
7.After connecting with the Amazon Customer Service team using the numbers, you have to explain to them the issue you are facing and answer the questions asked by them. Make sure to not give any false information as they could deny your password change request as well if you are not able to verify yourself or answer the questions asked by them.
8.After verifying all the information, they will give you a temporary password using which you will be allowed to log in to your Amazon account. It is recommended to again change your password to keep your account secure.
