Facebook advertising has become a requirement for hours if you want to take your brand or business to a new level. But the process of advertising your product on Facebook is increasingly complex with every day passing. All blessings constantly change advertising features such as A / B split testing, dynamic advertising, etc., Therefore there is so much to know to stay in front of competitors to run a successful Facebook ad campaign.
This is where a twist when you have a Facebook ad account and need Facebook’s business support. It’s not easy to get all the help of marketing on Facebook in an instant.
For anyone who advertises on Facebook, there will be several occasions where different problems will begin to arise. There may be problems with ad shipping, bill updates, pixel related problems, or other. You need to contact the Facebook ad support team that can help you effectively deal with the problem.
Now the main question arises is how to contact Facebook custom customer service, no more fret, in this guide you will get all the details about connecting with the FB support team.
Facebook Advertising Help
To get started, you need to visit the Facebook Ad Help Center and choose topics related to your topic. When visiting the Facebook Help page, you will see the Options – Fundamental, Advertising, Pages, etc., as shown in the image below.
Select the category that determines your problem. Let’s say you have a problem related to billing, so clicking the option it will be needed to a page where you will see all related topics such as how the bill works, payment settings, and more.
Furthermore, clicking on one topic under the ‘Billing’ section, you will be taken to an in-depth explanation of the same thing. Here we have chosen the ‘payment settings’ option and on the next page, you will see all related information.
Even if you don’t get a direct link to your query, you can choose the related option and you will automatically drive to the appropriate Facebook ad ad help page.
Usually every possible problem and query associated with FB ads have been discussed on the help page but still, if you have the remaining query, here we have given you a link and forum you must visit to take advantage of certain problems.
1.Get the blue verification badge for your Facebook Page.
Once a Facebook page gets verified, it gets a blue tick next to its name. The verification is only available to selected people, sports, media and government pages. Facebook doesn’t support verification requests that represent businesses or brands.
Visit the link https://www.facebook.com/help/contact/342509036134712 to submit your verification badge request. You will be required to mention the verification type, submit your photo ID and why your account should be verified, once done, press ‘Send’.
After submitting the request, you will receive a notification. Also, to submit a new request you need to wait for 30 days.
2.Infringement of your Rights
If there is a violation or infringement of your rights i.e. when someone is using your copyrighted work without your permission go to this link- https://www.facebook.com/help/contact/634636770043106 and fill out the form.
3.Ad account got disabled
If you got a notification that your Facebook ad account has been disabled for not following Facebook’s ads policies, you can reach out to the Facebook ad help team through the following link- https://www.facebook.com/login.php?next=https%3A%2F%2Fwww.facebook.com%2Fhelp%2Fcontact%2F2026068680760273 and submit the form provided there. Provide as much information as you can and let Facebook investigate the matter.
4.Facebook Ad got disapproved
There can be a number of reasons that can lead to disapproved ads. It mainly depends on if the ad is as per Facebook’s community standards. You can simply submit an appeal or report a problem if your ad has been disapproved due to any other harmless reasons. Go to the link to submit the appeal form- https://www.facebook.com/help/contact/1582364792025146.
Facebook Advertising Support Center
Now to contact the Facebook ad team via email, open this link https://www.facebook.com/help/contact/?id=128875150512792 and enter your email address in the place provided.
Chat of Facebook Business Support
Facebook chat support options are available for its users to help marketers. This option is only available for US, British and Ireland users and will be suddenly available for other country users. When you visit the Facebook Ad Help Center, you simply click on the ‘Get Help’ option to start a chat with a trained Facebook ad specialist. This will allow you to get a quick answer to all questions related to your Facebook advertising.
